FAQs
More FAQs- Who is responsible for paying for the service?
- How do I know when my property is completely dry?
- Will I have access to contents of my business while they are in storage?
As the commercial property owner, you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.
Professional testing with specialized equipment is the correct way to determine if your property and contents are completely dry. Touch alone may be a false indicator.
Yes, with advance notice we can schedule time for a ServiceMaster Restore Restoration Technician to meet with you and provide access to your requested items. A service charge may apply.