FAQs
More FAQs- What would be considered non-insured work?
- Do I need to move out of my home during the restoration process?
- What types of situations require biohazard cleanup, and how can I tell if I need your services?
Any construction project unrelated to your loss is considered non-insured work. At your request, we will provide a separate estimate for non-insured construction projects, and this work will require separate authorization and payment terms. If the non-insured work will delay the completion of an insured portion, then the situation must first be discussed with your Insurance Adjuster and the ServiceMaster Restore Project Manager.
Depending on the extent of damage, your insurance representative can help you answer this question. Ultimately, however, this is a decision you must reach on your own. Some things you may want to consider are safety concerns, odours, electricity, and disruption as a result of the equipment, work and noise that may be necessary to complete the restoration process in your home. If vacating your premises during the process, consider forwarding your mail to your temporary residence; stopping your newspaper and other deliveries; notifying your utility company, cable company, etc., of the temporary suspension of services during the restoration process.
Our biohazard cleanup is necessary for any situation involving biological waste, such as a crime scene, unattended death, sewage backup, or even hoarding situations. It is always better to err on the side of caution and call us if you have any concerns. However, some signs that you may need our services include strong odours, visible blood or bodily fluids, and the presence of hazardous materials. Our highly trained technicians will properly assess the situation and provide you with a detailed plan of action for safe and thorough cleanup and disinfection. Don't risk your health or the health of your loved ones, trust our biohazard cleanup services to handle any biohazard situation with expertise and care.