About ServiceMaster Restore of Kamloops

Greg Buffel
Franchise Owner

Greg Buffel has been the owner and manager of ServiceMaster of Kamloops since 1993, building the company from the ground up. Greg has been directly involved in all aspects of the business and has worked hard to maintain the very highest of industry stand-ards. Greg has grown the company from 1 employee with a van to over 40+ employees and 19 service vehicles. He believes that the success of the company has been built on our mission statement and treating every customer with empathy and respect.
Greg’s work experience and qualifications include:
* Master Restorer designation from the IICRC in both Water Restoration and Fire and Smoke Restoration
* Bachelor of Science degree from the University of Calgary majoring in Actuarial Science
* Graduate of ServiceMaster’s Academy of Management
* Over 30 years of construction experience
* Entrepreneur and business owner for over 25 years
ServiceMaster Business Awards
* Received Bronze, Silver and Gold Hammer Awards
* Received Largest % Growth in Canada, 2008 and 2012
* Received 2 President’s Achievement Awards
Greg’s family includes his wife, Wendy, his son, Brian and their dog, Cooper who is a regular at the office. When not working, Greg enjoys the outdoors and is an avid skier, mountain biker and boater. Before moving to Kamloops in 1993, Greg had regularly visited the region and has spent annual vacations in the area since 1970. He loves the Kamloops area and there is nowhere he would ra-ther live.

Chris O'Dwyer
Partner

Chris moved to Canada from England with his parents and identical twin brother, Mark in 2000. He started working in restoration and quickly found his niche as a carpenter completing his carpentry apprenticeship from TRU. Chris’ drive and passion in the industry proved worthy as he was made a partner with ServiceMaster in 2017. Chris’ accomplishments include, but are no limited to: • Red Sea Journeyman Carpenter • Water Restoration Technician • Fire and Smoke Restoration • 20 years of exceptional customer experience • 5 year member of Canadian Home Builders Association – Central Interior Chris, his wife Meaghan and 3 younger children are a highly active family. You will never find them sitting still awfully long. If Chris is not working, he will be enjoying quality time with his family all year long. They love to travel – One of their favorite destinations includes Tobiano. In the winter you will find Chris’ family at Sun Peaks. In the summer, you will see him at his seasonal spot on the Shuswap.

Kevin Lukey
Marketing / Business Development Manager

Kevin Lukey has been with ServiceMaster since 2008 as a Project Manag-er as well as managing marketing and special events. Kevin enjoys his work as ServiceMaster of Kamloops’ liaison with Insurance Company representatives. Since Kevin started with ServiceMaster he has seen the company expand into new markets and triple in size. Kevin’s related work experience and qualifications include:
* Water Restoration Technician
* Fire and Smoke Restoration Technician
* Asbestos Awareness certification
* Workplace Hazard Awareness certification
* 30 years customer service experience
Kevin and his wife, Edie have been living in Kamloops for 18 years with their 2 children. Kevin is active and enjoys a variety of sports, both play-ing and watching. He loves spending time camping at the lake with his family, and most recently he has added fishing to his list of hobbies.

Megan Mcfadyen
Human Resources Manager

Megan was born and raised in Calgary, Alberta. She moved to Kamloops n 2013 to attend TRU and has lived in Kamloops ever since. In her spare time, she enjoys spending time outdoors with her Fiancé in which she's planning a fall wedding and their rescue dog, Kasha. Megan is also an ISSA certified Personal Trainer. Her approach to her role is collaborative. She Values everyone's input and welcomes discussion from anyone. Megan is excited to be a part of an already Incredible team that is already in place at ServiceMaster. Through strong leadership she is committed to achieving exceptional service standards that ServiceMaster clients can rely on.

Adam Sullivan
Project Manager

Adam was originally born and raised in the UK from a town called Southport just near Liverpool. Originally a plumber then HVAC Engineer turned Project Manager Adam worked for a large-scale Refrigeration company in the UK. He travelled for just over 1 year and eventually ended up in Prince Rupert in 2019 where he worked again as a HVAC Engineer/Project Manager and has resided in Kamloops since leaving Prince Rupert in 2020. Adam joined the team in 2022 and has loved entering a new sector of construction (restoration) and putting his Project Management skills to use.

Justin Biggar
Emergency Flood Manager

Justin was born and raised in Kamloops and has been with ServiceMaster since 2008.

Justin currently is the co-manager of our Flood / emergency department. Justin is certified with a Masters designation in flood and fire restoration from IICRC and is currently working on getting a triple Masters designation which would include upholstery, fire and flood.

Kim Burnham
Content & Cleaning Manager

Kim is new to ServiceMaster. Along with 6 years of experience in Carpet Cleaning she brings to the ServiceMaster family her 3 adult daughters, 1 adult step son and recently retired Kamloops Fireman husband.

The former owner of Kamloops Classic Carpet Care is credited with:

*IICRC Carpet Cleaning

*IICRC Upholstrey cleaning

Kim has excellent communication skills, she is a very outgoing & friendly person who has taken on the repsonsibility of managing our Contnet & Cleaning Department.